So I received this on November 12th. I had not worn it until yesterday 12/1/25. I washed it tonight 12/2 for the first time since receiving it. Washed in gentle cycle, with it turned inside out and when I took it out of the washer to hang up to dry I noticed that the bow appliqué on the back had started unraveling at the edge and coming apart from the sweatshirt. I followed the washing instructions to the tee. Even not putting it in the dryer at all (the tag says to put in the dryer for 5 minutes and then hang up to dry) this should not be happening. I love this shirt so much and I had very high expectations for the quality to be much better than this. Especially with as much as it costs. And of course even though the shirt is falling apart after the first time I will never get a refund or a replacement because of the policy on their website. Buyer beware. This is not the first time I’ve heard of other clothing they sell to have something similar happen. It’s not acceptable to get to wear an expensive shirt only once because it’s ruined now. And like I said, I know how to follow instructions when washing clothes.
The sweatshirt itself was great quality, and the embroidering was perfect. No stitching mistakes, the quality is VERY good it is worth the money. Also the shipping took about 3 days. Also I sized up for oversized, it’s already oversized. True size is the right oversized look tbh
I love everything about this sweatshirt! It’s cozy, soft & warm inside and topnotch quality. The large bow on the back takes it to the next level! 🎀
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