Clothing & Jewelry Care Policy

JEWELRY CARE & REPAIR POLICY

GENERAL CARE

❀ Protect the plating of your jewelry by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product. Maintain your jewelry’s shine by avoiding contact with products such as soaps, perfume, lotion, makeup, sunscreen, hair & cleaning products, etc. Always wear your rubber or metal safety backs with your earrings to prevent loss.

❀ The sunkissedcoconut jewelry bag doubles as a safe haven for your jewelry’s storage and a polishing cloth to keep it looking bright and shiny.

STERLING SILVER JEWELRY CARE

❀ All jewelry material is delicate and may be damaged if not handled with care.

❀ Remove jewelry when washing your body, swimming, exercising, or cleaning. Avoid contact with soaps, perfume, lotion, makeup, hair, and cleaning products. Stones are fragile and can break, crack, or scratch if not handled with care. Avoid extreme heat.

❀ Your jewelry pouch doubles as a polishing cloth. We recommend using the pouch to store your jewelry and polish your jewelry as needed. To clean, rub your jewelry gently in one direction. Do not use products like tissue paper or paper towels, as they can cause scratching.

❀ To clean the thread on your cord bracelet, occasionally wash it with a soft sponge and mild soap in lukewarm water.

❀ Our jewelry is protected with an anti-tarnish solution, but may wear with time and improper care.

ALL JEWELRY CARE

❀ Wash your Sunkissedcoconut accessories with gentle hand soap, rinse well and dry completely with a soft cloth. Using jewelry dips or polishes is not recommended as they may contain harsh abrasives. Maintain your jewelry’s shine by avoiding contact with products such as perfume, lotion, makeup, sunscreen, hair & cleaning products. Always remove your jewelry before swimming and exercising. Store your jewelry in its pouch or lined box for safe keeping.

JEWELRY RETURNS: For hygienic reasons, we do not accept returns for cosmetics, earrings, undergarments, and beauty tools (including makeup brushes, sponges, and hair tools).

ALL CLOTHING CARE

All clothing must be hand washed inside out with cold water inside-out or machine washed on gentle cycle, inside-out by itself
MACHINE WASH COLD/WARM, & TUMBLE DRY LOW. Do not use bleach or use colored detergent! Wash with similar items or alone.

We do NOT accept returns on any items that have been washed.