JEWELRY CARE & REPAIR POLICY

GENERAL CARE

❀ Protect the plating of your jewelry by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product. Maintain your jewelry’s shine by avoiding contact with products such as soaps, perfume, lotion, makeup, sunscreen, hair & cleaning products, etc. Always wear your rubber or metal safety backs with your earrings to prevent loss.

❀ The sunkissedcoconut jewelry bag doubles as a safe haven for your jewelry’s storage and a polishing cloth to keep it looking bright and shiny.

All Jewelry Care❀

All jewelry material is delicate and may be damaged if not handled with care.

❀ Remove jewelry when washing your body, swimming, exercising, or cleaning. Avoid contact with soaps, perfume, lotion, makeup, hair, and cleaning products. Stones are fragile and can break, crack, or scratch if not handled with care. Avoid extreme heat.

❀ We recommend using a pouch to store your jewelry. Do not use products like tissue paper or paper towels, as they can cause scratching.

❀ Returns: For hygienic reasons, we do not accept returns for any jewelry products. Have issues? Please contact customer service through the chat box on our website.

ALL CLOTHING CARE

All clothing must be hand washed inside out with cold water inside-out or machine washed on gentle cycle, inside-out by itself. 
MACHINE WASH COLD/WARM, & TUMBLE DRY LOW. Do not use bleach or use colored detergent! Wash with similar items or alone.

We do NOT accept returns on any items that have been washed.